I have made a Non Refundable reservation, can I pay for this when I arrive to the hotel?
The Non Refundable reservation value will be charged directly to the credit card you provide in the reservation, as it is a pre-paid booking.
May I stay with 5 people in one room?
Due to fire regulations, no more than 4 people are allowed in one room.
Can I make a reservation for a group?
If you would like to make a reservation for 5 rooms/10 guests or more, this is a group reservation. For group requests you can best send an email to firstname.lastname@example.org. Group reservations through our website will be accepted for the Prepay & Save rate only.
I would like a smoking room.
The whole hotel is non-smoking. Smoking is allowed on one of the terraces outside of the hotel only.
Does the hotel have a baby bed and how much does it cost?
Yes, we can place a babycot in the room, it's free of charge. Please contact the reservations department, if you would like to have a cot in your room.
Can I bring my pet to the hotel?
No, we are a pet free hotel.
Is there free Wi-Fi in the hotel?
Wi-Fi is in the entire hotel including the rooms and it's for free!
When is check in and check out?
How far is the hotel from the city centre?
The hotel is about 15 minutes from the city centre by tram number 2 (stop Westlandgracht).
How do I get to the city centre?
Tram 2 goes directly to the city center. The closest stop to Best Western Amsterdam is Westlandgracht, which is a 5-minute walk.
Can I park my car at the hotel?
Yes, we have our own secured parking lot. We charge €14.50 per 24 hours.
How do I get from Schiphol Airport to the hotel?
You can reach us by train, shuttlebus or taxi.
How do I get from Amsterdam Central station to the hotel with public transporation?
You can reach us by tram number 2 (stop Westlandgracht).